Salary: $90,560.00 - $103,219.00 Annually

Location: Gwinnett County, GA

Job Type: Full-Time Merit

Job Number: 23-02187

Department: Department of Information Technology Services

FLSA: Exempt

Job Description
The Senior System Administrator is responsible for the technical design, planning, implementation, installation, performance tuning and recovery procedures for mission-critical Enterprise Records Management systems. Serves as a technical expert, investigates and analyzes the feasibility of system requirements and develops system specifications. Identifies methods, and solutions, and provides project leadership to provide a high level of service to the customers of the department.
 
 Essential Duties

• Participate in application configuration, development, and system integration as it pertains to Enterprise Records Management (ERM) applications
• Lead the administration and maintenance activities for the Enterprise Records Management (ERM) applications which may include installing new software releases and system upgrades, evaluating & installing patches, and conducting application/configuration migrations, refreshes, & restores
• Proactively communicate and collaborate with external and internal customers to analyze information, needs, functional requirements and deliver the specifications as needed
• Lead research and analysis of upcoming technology trends to identify opportunities for recommending improvements and new initiatives
• Review and validate changes for impact on application security and integrity posture
• Develop and maintain documentation of systems, services, processes, and procedures
• Drive root cause analysis, debugging, support, and post-mortem analysis for service interruptions
• Train users and supports training in the usage of applications
• Research problems, plan solutions, and recommend software and systems at the functional level; identify, understand, and plan for organizational and human impacts of planned systems; and ensure that new technical requirements are properly integrated with existing processes and skill sets

Other Job Requirements/Information
This job requires a public safety background check to include motor vehicle histories, criminal histories, credit check, and fingerprinting.

Grade
The grade for this position is C45(1). Salary will be dependent on education and experience.
 
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
 
Minimum Qualifications

• Bachelor’s Degree in Information Technology or a Computer Science, or a related field AND
• Five years of progressively responsible, professional level analyst and systems experience in a large scale Information Technology environment
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
• Additional requirements such as management/supervisory experience, licenses, and/or certifications

 Preferred Qualifications

• Eight years of progressively responsible information technology experience
• Five years experience as a technical lead
• Five years experience with SQL Server and/or Oracle databases
• Five years experience in application administration, installation, upgrade, configuration, and advanced troubleshooting
• Certified Records Analyst (CRA) or Certified Records Manager (CRM) certifications
• Data file migrations – SQL/general database knowledge and ETL experience
• Data capture - knowledge of / experience with Kofax capture systems, electronic forms, optical character recognition
• Experience with document indexing schemes and use of document types, folder structures, inherited index values and constrained data fields when assigning meta data fields
• Experience with and the value of different kinds of search functionality such as full text key word, Boolean and meta data based
• Workflow development experience with records management applications
• Programming experience in C#, Java, Python, HTML, or JavaScript
• A solid understanding of DBA concepts and practices
• Familiarity with fundamental networking/distributed computing environment concepts; understands basic routing concepts and ports
• Ability to write scripts in an administrative scripting language
• Comfortable with most aspects of operating systems
• Independent problem-solving skills, automate processes and self-direction

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.  
 
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here. 

Additional Information

 About Gwinnett County



Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
 
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
 
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
 
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
 
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
 
Vision
Gwinnett is the preferred community where everyone thrives!
 
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
 
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.

 Hiring Process
 
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.  As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
 
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.

Agency

Gwinnett County

Address

Phone

770.822.7915
770.822.7923

Website

http://www.gwinnettcountyjobs.com

Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.

Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.

On average, our employees’ benefits are worth 48 percent of their base salary!

In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!


Health

• Medical plans for active and retired employees
• Dental and vision plans
• Prescription drug plan

Wellness

• Onsite Employee Wellness Center
• 24/7 Employee Assistance Program (EAP)
• Immunizations
• Wellness education and incentive programs
• Annual wellness fair

Family and Career

• Training and professional development opportunities
• Family planning benefits
• Four weeks of paid parental leave

Time

• Annual/Sick Leave
• 12 paid holidays per calendar year
• 1 paid floating holiday per calendar year

Money

• Flexible spending accounts for medical and dependent care
• Health Reimbursement Arrangement (HRA) available
• Health Savings Account (HSA) available
• Retirement and Savings Plans
• 401(a) Defined Contribution
• 457 (b) Deferred Compensation
• Longevity pay
• Tuition reimbursement
• Financial education programs

Protection

• Basic, optional, and dependent life insurance
• Short-term and long-term disability
• Critical illness and accident insurance
• Hospital indemnity insurance
• Identity theft protection

To learn more about the Benefits offered at Gwinnett County, click here.