Salary: $111,108.00 - $127,656.00 Annually

Location: Gwinnett County, GA

Job Type: Full-Time Appointed

Job Number: 23-02079

Department: Department of Information Technology Services

FLSA: Exempt

Job Description
The IT Systems Supervisor will perform a broad range of administrative, technical and supervisory tasks necessary for the development and operation of Gwinnett County’s permitting and code enforcement application, Accela Automation System, and includes but not limited to management of IT projects, ensuring state-of-the-art database and system management and technology, performing complex analyst level duties related to job, applying general goal and policy statements, and resolving organizational and product delivery problems. This position will be responsible for strong interaction and familiarity with Gwinnett County departments utilizing Accela and the ability to comprehend and enhance permitting and code enforcement workflows as it relates to Accela automation system. 

Essential Duties

• Manage staff selection, development and retention. Establishes and monitors performance goals and objectives
• Work with Supervisors, staff, and contractors in the design, development and implementation of Accela databases and related products
• Supervise the design of the Accela system, perform need assessments, and implement production standards and procedures for development of Accela databases and related products 
• Formulate and recommend policies and procedures for integration of Accela services with other County systems, governmental jurisdictions as needed
• Administer and supervise Accela operations, including software and hardware acquisition, standards compliance, system and database administration, and related system analysis and programming
• Supervise professional and technical consultants, and contractors; assign, schedule, and coordinate workloads in accordance with project requirements and priorities; provide performance evaluation and necessary corrective action and assists in developing budget, monitors, and forecasts expenditures, recommends purchase of equipment, solicits and evaluates bids
• Prepare comprehensive reports of Accela development and activities to Executive Leadership Team (ELT) and other departments; prepare, and monitor section budget and expenditures; and preparation of required governmental records and reports
• Research new developments and applications, implement strategic direction, and evaluate capacity and requirements in Accela and related systems
• Develop creative solutions to enhance Accela development through data modeling and conversion; application development; system interfaces; equipment configurations and software changes

Other Job Requirements/Information
This job is a civilian position either in a public safety department or in Information Technology with close ties to public safety. Due to the sensitive nature of this position, a public safety background is required to include motor vehicle & criminal histories, credit check, and fingerprinting.

Grade
The grade for this position is 107.

This position is eligible for the Employee Referral Program. 

Minimum Qualifications

• Bachelor's Degree in a related field 
• Seven years of progressively responsible programming and systems experience
• Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Preferred Qualifications

• Three years of experience in Accela Automation working on Accela's on premise and cloud-hosted solutions providing administration and application support
• Ability to lead cross-functional teams in enhancement of Accela services 
• Ability to provide subject matter expertise on the Accela enterprise environment by leading effort in standardization, modernization and automation of the all plan submissions and inspection-related processes using Accela 

For information related to position-specific Essential Duties, Knowledge and Skills, and Physical Requirements, click here

NOTE:  The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, click here.

Additional Information

About Gwinnett County



Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
 
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
 
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
 
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
 
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
 
Vision
Gwinnett is the preferred community where everyone thrives!
 
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
 
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.

 Hiring Process
 
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.  As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
 
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.

Agency

Gwinnett County

Address

Phone

770.822.7915
770.822.7923

Website

http://www.gwinnettcountyjobs.com

Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.

Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.

On average, our employees’ benefits are worth 48 percent of their base salary!

In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!


Health

• Medical plans for active and retired employees
• Dental and vision plans
• Prescription drug plan

Wellness

• Onsite Employee Wellness Center
• 24/7 Employee Assistance Program (EAP)
• Immunizations
• Wellness education and incentive programs
• Annual wellness fair

Family and Career

• Training and professional development opportunities
• Family planning benefits
• Four weeks of paid parental leave

Time

• Annual/Sick Leave
• 12 paid holidays per calendar year
• 1 paid floating holiday per calendar year

Money

• Flexible spending accounts for medical and dependent care
• Health Reimbursement Arrangement (HRA) available
• Health Savings Account (HSA) available
• Retirement and Savings Plans
• 401(a) Defined Contribution
• 457 (b) Deferred Compensation
• Longevity pay
• Tuition reimbursement
• Financial education programs

Protection

• Basic, optional, and dependent life insurance
• Short-term and long-term disability
• Critical illness and accident insurance
• Hospital indemnity insurance
• Identity theft protection

To learn more about the Benefits offered at Gwinnett County, click here.