Distinguishing Characteristics

Under general supervision, receives 911 emergency and routine calls for service from the public, monitors radio traffic and dispatches Police and Fire units, processes and files crime reports, arrest reports, and other Police Department documents, and performs other related tasks as required.

The Public Safety Dispatcher is assigned to the Communications Center within the Police Department to receive requests for Police and Fire assistance and take appropriate action. The Public Safety Dispatcher is assigned to the Communications Center within the Police Department to receive requests for Police and Fire assistance and take appropriate action.

Representative Duties / Qualifications

For a full job description, please click HERE

EDUCATION AND EXPERIENCE:

Any combination of experience and education that could likely provide the required knowledge and ability would be qualifying. A typical way to obtain the knowledge and experience would be:

Education:
 

• Equivalent to graduation from high school.

Experience:

• One (1) year of clerical experience, preferably including experience involving direct public contact.

SPECIAL REQUIREMENTS

• Must have the ability to work any shift, holidays, weekends, scheduled and emergency overtime and work under potentially stressful situations;
• Must adhere to P.O.S.T Code of Ethics, display loyalty to the department, city government, and community;
• Must be able to sit for long periods of time and meet the standards of stature by physical exam, as well as pass a polygraph and psychological screening, background investigation, written and oral examinations;
• Must have no record of felony criminal convictions or misdemeanor convictions, which could affect credibility as a witness in a court of law.
• Minimum age of 18 years by date of employment.

REQUIREMENTS TO BE CONSIDERED A LATERAL  CANDIDATE:

• Must have successfully completed P.O.S.T. Basic Academy Training and possess a current P.O.S.T. Basic Certificate (attach a copy). 
• Must be currently employed as a public safety dispatcher in the state of California.  
• Candidates not meeting the aforementioned criteria will be considered entry level.

Supplemental Information

APPLICATION PROCESS:

Applications are accepted on a continuous basis. Individuals interested in being considered for the Public Safety Dispatcher - Lateral position must submit an application and responses to the required supplemental questions by the final filing date. Verification of candidate's  POST Public Safety Dispatchers' Basic Course Certification is required at time of application; results may be uploaded and attached to your online application.  It is preferred you apply through the NeoGov system by using the link:  APPLY HERE
 
Applicants are expected to accurately document their related experience and any training, education, and/or skills relevant to this position.  Applicants should respond to all supplemental questions, even if the information is also contained in the application.

The application must be completed in its entirety.  Incomplete applications MAY RESULT IN DISQUALIFICATION.

SELECTION PROCESS:

Application materials will be carefully evaluated; applicants who document possession of experience and education which most closely meet the requirements of the position will be invited to participate in the next phase of the selection process, which will include an interview process.

Prior to appointment, candidates must pass a thorough background investigation including a polygraph, and a pre-placement medical/psychological screening, including a drug screen.

Meeting the minimum qualifications does not guarantee an invitation to future steps in the process.

If, due to a disability, you need accommodations at any point during the application or testing process, please contact Human Resources at (707) 746-4766.