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Dispatcher I - City of Odessa, TX (ID: 336459) |
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Title | Dispatcher I |
Type | Other |
Date Posted | 2019-08-05 |
City / Organization | City of Odessa, TX |
Website | Click Here for the Position Listing |
Description | Dispatcher I Summary: Dispatcher (I) performs a full range of telephone operational duties in a 24-hour facility: Receives and records emergency and routine business calls; process and prioritize incoming calls for police, fire and EMS rescue. Scope of Responsibility: Translate information to the appropriate codes. Determind and assign the level of priority of the call and enter the data into a computer-aided dispatch systems for radio dispatch purposes. Perform crisis communication, emergency medical, fire and police dispatch services. Ask scripted, vital questions and pre- arrival instructions for emergency medical, fire and police calls. Essential Functions:-- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Principal Duties/Responsibilities:
Minimum Qualifications:
Certification/license: A valid Texas Driver's License with driving record that meets City guidelines. Must successfully complete the Public Safety Communications Training Program, inclusive of classroom and on the job training. Must receive the following certification and license within the first year of employment; TCOLE Basic Telecommunication Operator's license; TCIC/NCIC Full Access Certification; TLETS Basic Certification; Emergency Medical & Fire Certification. Knowledge, Skills & Abilities: Knowledge: Comprehension to read and understand manuals in order to record work activities, keep records and work with computers; Knowledge to develop and complete written reports; Familiarity of computers to the extent of navigating through computer formats. Ability:
Skills:
Skills test: At time of interview, will be issued a Multi-tasking Exam that will be accessed as pass or fail. Special Notice: Successfully pass a personal background investigation, polygraph, medical physical, drug screen, hearing test, psychiatric examination and oral interview. Attend educational sessions as required; travel out of town for one day or more; Maintains proficiency and training requirements of a Telecommunications Operator. Must conform to department grooming standards. Must be a US Citizen for this public safety position. Schedule: Work rotating shifts, holidays and weekends; work on an on-call basis, work overtime, work irregular duty assignments; rotating days off.
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