GENERAL PURPOSE:  Under general supervision of the Environmental Services Division, performs a variety of Code Enforcement functions; patrols the City to identify violations of various codes, conducts code related inspections and investigations; responds to citizen inquiries and calls for service; prepares and maintains records and documentation; and performs other related duties as assigned.

PRIMARY DUTIES AND RESPONSIBILITIES:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Patrols the City and monitors for code violations pertaining to the municipal zoning ordinance, illegal signage,  tall grass, junk, debris, graffiti, abandoned vehicles, property maintenance, parking, landscaping, outside storage, etc.
• Responds to and investigates public complaints regarding alleged code violations; investigates environmental related concerns.
• Prepares and sends/presents notices of violation to offenders; responds to inquiries from property owners regarding violations; issues citations as necessary.
• Tracks and maintains documentation regarding code complaints and violations; updates related records and logs.
• Performs re-inspections of all code violations and determines appropriate compliance actions.
• Compiles and presents case documentation to the Municipal Court for prosecution as required; assists the City Attorney’s Office in the prosecution of code violations.
• Patrols, enforces and monitors the downtown parking program for code violations.
• Conducts research including but not limited to State laws, City ordinances, health and safety regulations, subdivision plats, property ownership, and/or deed, lien, and utility records.
• Updates and maintains the Department’s code enforcement databases; prepares and submits monthly reports.
• Works with the Environmental Services Manager and River Operations Manager on enforcement of zoning and other codes violated by river tourism-related operations.
• Performs other duties as assigned or required.

MINIMUM QUALIFICATIONS:

Education and Experience:

High School Diploma or equivalent; and two (2) years customer service, code enforcement or inspections experience; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

• Certification by the State of Texas as a Certified Code Enforcement Officer is required or must obtain within six (6) months of employment. 
• Valid Texas Driver’s License.

  Required Knowledge of:

• Code enforcement principles, processes, and procedures.
• City of New Braunfels codes and ordinances.
• Planning and Zoning related codes and ordinances.
• Code enforcement records, reports, and documentation.
• Standard computer software applications.

  Required Skill in:

• Effective interpersonal and professional communication skills for building and maintaining positive relationships with employees, citizens, visitors, and the general public.
• Coordinating and performing a variety of code enforcement functions.
• Monitoring and ensuring compliance with municipal codes and regulatory requirements.
• Responding to public inquiries and complaints regarding code related matters.
• Investigating and following up on violations in code.
• Preparing and maintaining various types of code enforcement documentation.

  Physical Demands / Work Environment: 

• Work is performed primarily outdoors with exposure to variable and extreme weather conditions, uneven terrain, substandard/unstable structures, domestic animals, rodents, sewage, and hazardous materials and chemicals.
• Involves driving, sitting, standing, walking, bending, and reaching for extended periods of time, and ability to safely lift, carry and move items and objects weighing up to fifty (50) pounds.
• Must be able to work flexible schedule, irregular hours including evenings, weekends, and holidays on any assigned shift.
• May be required to work immediately before, during or after an emergency or disaster.

Starting minimum salary range is $17.86 - $21.43 per hour based on experience and qualifications. Benefits include Texas Municipal Retirement System; paid vacation and sick leave accrual; medical, dental, vision, and life insurance. EOE