The Southlake Way

Are you looking for an exciting career in a state-of-the-art fitness and aquatic facility? We are searching for world class professionals ready to serve our world class community! "Water" you waiting for, apply today!

The City of Southlake is a place where we come together to enrich the quality of life for those who live, work, and play here. We strive to exceed expectations by delivering memorable experiences, world class services, and a thoughtfully planned, well-maintained City. The Southlake Way inspires us to respectfully deliver excellent services, creating positive and lasting impressions. Learn more about our values here. 

Pay: $15.00 per hour

What You Will Be Doing

Our professionals are the most important resource in our service commitment to our customers. We nurture a progressive environment where challenging, empowered, and purposeful work is celebrated. 

Our Lifeguard Lead ensures the safety of each patron utilizing the aquatic facility at the Marq Southlake. This is accomplished by assisting in the hiring, training, and scheduling of part-time and seasonal employees; monitoring the aquatics facility; enforcing all rules and regulations; acting immediately and appropriately in the event of an emergency; providing emergency care and treatment as necessary until the arrival of emergency medical services; interacting with citizens, volunteers, city officials, employees, and the general public;  and supervising part-time and seasonal employees in the absence of the Aquatics Supervisor.

• Safety: Ensures the overall safety, health and welfare of all individuals participating in programming and using the recreation facilities and services of the City.
• Champions Club Operations: Monitors all aquatic facility spaces including, but not limited to: pool, spa, water slides, and pool deck.
• Attention to Detail:  Performs tasks with care and is thorough. Checks work to ensure accuracy and completeness. Compares final work product to what is expected to find inconsistencies or errors. Remains aware and takes care of details that are easy to overlook or dismiss as insignificant.
• Customer Focus: Exhibits a commitment to delighting customers by providing an exceptional customer experience. Understands and applies the principles of quality customer service by responding promptly to customer needs and requests. Seeks to understand customers' circumstances, problems, expectations and needs. Answers phone calls, emails, letters, and visitors in a professional, helpful manner by providing accurate and informative information with the ability to resolve problems or refer inquires to the correct contact.
• Interpersonal Relationships: Develops and maintains cooperative and professional relationships with employees and all levels of management to include representatives from other departments and organizations. Handles all interactions with poise, tact, and diplomacy and in a confidential manner.

Minimum Qualifications:

• Possession of, or ability to obtain, American Red Cross CPR Certification.
• Possession of, or ability to obtain, American Red Cross First Aid and AED Certification.
• Possession of, or ability to obtain, American Red Cross Lifeguard Certification.
• American Red Cross Lifeguard Certification Instructor (LGI) Preferred.
• Ability to remain flexible with your schedule. Preference will be give to applicants who can work 8am to 2pm.