SUMMARY:  Responsible for performing technical work in the review and processing of construction project permits to include:  processing departmental payments and providing counter assistance to the general public, contractors, and developers.  Work is performed with moderate supervision.

ESSENTIAL JOB FUNCTIONS:

• Conducts permit and plan review activities, which includes: accepting and processing permit applications, checking for completeness and compliance with applicable Local and State requirements; reviewing and issuing permits for miscellaneous construction projects including pools, fences, foundations, roof repairs, moving structures, demolitions, and special events; issuing over-the-counter electrical, mechanical, plumbing, and banner sign permits; processing and issuing approved commercial, residential, and fire permits; and/or, performing other related activities.
• Provides technical support associated with permitting activities, which includes: coordinating public inquiry on development processes, codes, ordinances, and permit requirements; processing utility releases; maintaining logs for permit distribution and permit review turnaround times; scheduling and entering inspections; documenting code enforcement complaints; initiating cases in database; enforcing and updating required contractor registrations; generating and processing a variety of daily, weekly, and monthly reports; and/or, performing other related activities.
• Performs financial activities in support of department operations, which includes: collecting building permit, development, registration, and other miscellaneous fees; maintaining escrow accounts; administering accounting systems for cash receipts; making daily deposits to central cashiers; balancing cash drawers; generating revenue reports; and/or, performing other related activities.
• Provides customer service activities, which includes: greeting customers; answering phones; responding to requests for information or service; and, performing other related activities.
• Maintains a variety of records for the department related to permitting activities.  Prepares a variety of reports related to departmental activities.
• Performs other duties as assigned.

SUPERVISORY/BUDGET RESPONSIBILITIES:

• None.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of customer service principles and practices;
• Knowledge of basic filing principles;
• Knowledge of basic bookkeeping practices;
• Skilled in reading and interpreting construction documents;
• Skilled in interpreting and applying applicable code requirements and permitting processes;
• Skilled in handling cash;
• Skilled in gathering and analyzing information and making recommendations based on findings and in support of organizational goals;
• Skilled in operating a computer and related software applications;
• Skilled in communicating effectively with a variety of individuals.

MINIMUM QUALIFICATIONS:

• High School Diploma or G.E.D.
• One year of customer service and cash handling experience. 
• Requires ICC Permit Technician Certification within six months.

PREFERENCES:

• Certified Permit Technician
• General knowledge of construction
• Municipal experience

WORKING CONDITIONS:

• Frequent reaching, sitting, standing, walking, talking, seeing, hearing, and manual dexterity.
• Occasional lifting and carrying up to 25 pounds.
• Work is typically performed in a standard office environment.

CONDITIONS OF EMPLOYMENT:

• Must pass pre-employment drug test.
• Must pass criminal history check.
• Must pass motor vehicle records check.