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Dispatcher - City of Mansfield, TX (ID: 458524)

Title Dispatcher
Type Emergency Communications
Date Posted 2023-10-09
City / Organization City of Mansfield, TX
Website Click Here for the Position Listing
Email Contact
Description

**TO BE CONSIDERED FOR THIS POSITION, PLEASE SUBMIT AN APPLICATION BY VISITING THIS LINK:

https://www.mansfieldtexas.gov/332/Job-Opportunities

**MUST BE ABLE TO WORK ANY SHIFT INCLUDING HOLIDAYS, WEEKENDS, AND EVENINGS.**

Responsible for operating central base radio equipment to provide timely and accurate transmittal of information and messages regarding City operations. Responsibilities do not extend beyond providing employees with the information needed to provide services. Employees in this class report to a Communications Supervisor. Dispatchers may supervise other dispatchers with lesser skills. The work involves extensive contact with personnel providing municipal services.

EXAMPLES OF WORK TO BE PERFORMED:
• Operate base radio and maintain contact with police, fire, ambulance, and City service units.
• Receive telephone calls from the public and transmit messages to mobile units for action.
• Log information received from various sources.
• Monitor activities of other agencies including police, fire, and civil defense activities.
• Type reports and cards for information files.
• File data and perform other routine work.
• Incumbents are expected to show good judgment within established guidelines.

OTHER DUTIES:
Please note this job description is not designed to cover or contact a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
• Must have the skill to receive and route messages to appropriate personnel for action.
• Ability to analyze citizen needs and direct units in appropriate action.

REQUIRED EDUCATION, TRAINING AND EXPERIENCE:
• High School Education or GED.
• Technical school or on-the-job training in operating public service radios.

DESIRED TRAINING AND EXPERIENCE:
• Previous experience in emergency service dispatching, typing, and computer experience preferred.

ESSENTIAL PHYSICAL FUNCTIONS:
1. The physical activity of this position
• Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to
make the discriminations in sound.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
2. The physical requirements of this position
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
3. The visual acuity requirements including color, depth perception, and field vision.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal;
extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or
assembly or fabrication parts at distances close to the eyes.
4. The conditions the worker will be subject to in this position
• None. The worker is not substantially exposed to adverse environmental conditions.

AMERICANS WITH DISABILITIES
The City of Mansfield complies with the Americans with Disabilities Act of 1990 and it is our policy to ensure that no person is discriminated against based on their disability. The City of Mansfield offers equal employment opportunity to qualified individuals and strictly prohibits the discrimination against qualified individuals on the basis of disability. The City of Mansfield shall provide reasonable accommodates to applicants and employees who are otherwise qualified to perform
the essential job duties when doing so does not create an undue hardship for the city.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The City of Mansfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The City of Mansfield is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public. All employment is contingent upon passing a post-offer employment drug test and /or physical.

 


Job Post Expiration Date   May 31, 2024

    All jobs posted are considered open until filled and may close at anytime except as stated in the Job Description. .